Note: If the Closed Captioning option is grayed out, it means the feature has been locked at account or group level.

You can enable closed captions in Zoom for your use. One user (yourself).Users in a group.All users in the account. You can provide closed captions for three different types of users in your Zoom account: You’ll need to complete a request form and then wait for an email with instructions on enabling live transcription. Note: The live transcription feature isn’t available to every Zoom user just yet. For example, it only works in English, and its accuracy is affected by:īackground noise.Dialects and lexicons of a particular community or geography.The speaker’s volume, clarity, and proficiency with English.You can use a captioner that offers better accuracy, especially in meetings or webinars that require support for accessibility needs or compliance. If you can’t provide closed captioning, you can use live transcription.

However, for a webinar, only the host/panelist can provide manual captioning. How to Enable Zoom Closed Captioning or Zoom Live Transcription #Īs the host/co-host of the meeting or webinar, you can provide closed captions through manual or third-party methods for all participants. This guide explains how you can enable closed captioning and live transcription in Zoom. It’s now easier to understand what someone in the same Zoom meeting is saying and respond to them while making everyone feel included. These features drastically improve accessibility for deaf, blind, or hard-of-hearing participants and communication with non-native English speakers.

Zoom, a leading video conferencing app, took a significant step by adding closed captioning and live transcription to its service.

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